What have you built?

In the moment by moment ups and downs of whatever it is we do, it's important to remember what we are building AND who's been a part of it. 

In my own company I've had the chance to be a part of many, many great things. Most of which my name isn't listed as the "owner, founder, or president" but it's awesome to know it wouldn't be here, or to the level it is with out my influence in some way, shape, or form.

Now it's unusual to take the time to think this way and that's why it's so important as leaders, managers, brokers, presidents, CEO's to take the time to make sure our people know their part. Sure you could acknowledge it at a sales meeting, but why wait until then. 

What if you sent a simple text to the people integral to your business and say, "Thanks for helping me build something special" (Read that part again slowly).

As leaders we have to remember that whether someone's a top producer, or a struggling newbie, they are all constantly judging and putting unrealistic expectations on themselves. Hearing the words from a leader that "you matter" is just evidence we all need to know that we are in the right place.

And if you're not a leader by title, you got where you are with the help and support of someone. Whether it be a client, a coach, a mentor, or a member of the family, taking the time to acknowledge people for how they have been a part of your journey will probably make their day. 

SO what are you waiting for...

Meeting Priscilla:

Last night I’m flying home with my wife and son after a 5-day long conference in Saint Louis.

A woman in her late 60’s sat next to us on the plane. This surprised me especially since we we’re holding a 9 month old baby who is very, we’ll call, social. Fortunately, both he and my wife took a nap before take off.

Upon sitting down she said made a quick phone call to someone, and all I heard was “I don’t even want to talk about it.” Followed by held back tears.

I tried to give her space and just read my book, but I’m a curious person and neither of us were going anywhere any time soon. Plus, something told me she could use someone to talk to.

Once we reached cruising altitude, I introduced myself and shook her hand. Her name was Priscilla. 

After exchanging pleasantries, I asked Priscilla, “How are you doing today?”

She tearfully responds, “I lost my only son 2 years ago and tomorrow is mother’s day. It’s a really hard time for me to be happy.”

Having a background in conversating with house wives while selling them kitchen knives, I know when it’s time to make someones day.

We talked the whole flight about her son, what she loved about him, and how he came to live with her his last years of life.

I even got to ask her, “If you’re son were alive today, what would he tell you on this mother’s day.” She said “He’d thank me for always being there for him. For always helping him get out of a jam, and for always loving him no matter what.”

Now I don’t normally pray with complete strangers, but something told me she could use it. We held hands and I asked God to help her remember that she got to be a mom for 49 years and that she’s still a mom forever whether her son’s here or not.

When we were done, Priscilla told me how she believed God made sure we sat next to each other on this flight. She told me that before getting on the plane she was hysterical, and was thinking really bad thoughts. Like whether it was worth sticking around any more.

Before landing she got to meet my family, and the look on her face proved that Priscilla felt a whole lot better.

Before we went separate ways, she made sure to say, "Your mom did a really good job." Well there you have it Kathleen Donnelly Israel.

Here’s to all the Priscilla’s of the world…you are loved! 

This post is dedicated to my wife Monica, who sets the family standard for expressing gratitude and making people feel awesome. And to my own mom for being the greatest example of compassion I know.

Happy Mothers day everyone!